AI receptionist for small businesses
Luna drafts the replies. You approve.
While you do carpentry, cut hair or tattoo, Luna catches every customer email and drafts a ready reply in your tone — for you to approve with one click. Nothing goes to the customer without your yes. When you're ready, you can let Luna send safe replies on its own.
Built for European businesses — GDPR-compliant · EU hosting
The problem
Every unanswered email is a customer contacting your competitor
You're in the middle of a job. The email comes in. You don't see it for two days. By then, the customer has already written to your competitor — and booked a time with them. That's how Norwegian SMBs lose customers every day, without knowing it.
12 t
average email response time in businesses
62 %
of businesses forget to reply to customer emails
24/7
Luna reads and gets replies ready — even while you sleep
The solution
An AI receptionist that never clocks out
Luna reads every email that comes in and drafts a reply in Norwegian in your tone, following the rules you've set — then sends it to you for approval on Telegram or in the app. Nothing reaches the customer until you approve. Once you trust Luna for certain kinds of email, you can switch on automatic sending for those — whenever you like, and you can turn it back off.
Features
Built for how you actually work
Natural Norwegian responses
Understands Bokmål, Nynorsk and dialects. Writes like a human, not a robot. Customers barely notice it's an AI.
Learns your business
Give Luna some examples of questions and answers you get, and tell her about your business. She matches your tone and rules from day one.
You approve — always in control
By default Luna sends nothing on its own: every reply comes as a suggestion you approve on Telegram or in the app with one click. If you want, you can let it send the safest replies automatically — a choice you control and can undo.
Available 24/7
Catches emails on evenings, weekends, holidays and when you're at the cabin, with a reply ready for your approval. No lost customers because you were busy.
Calendar and booking
Luna checks open slots in Google Calendar and creates, changes and cancels appointments automatically. Bookings you make in the app sync straight to your calendar.
Understands attachments
Luna reads PDFs and images customers send — like reference photos or documents. If she's unsure about an attachment, she escalates it to you instead of guessing.
GDPR and Norwegian hosting
All data is stored on European servers. Full privacy, no data to the US. Built for Norwegian rules.
Conversation insight
See the history of every email Luna has handled, and learn what drives your sales.
Coming in 2026
We're still building Luna. These features are on the way:
Luna learns your reply style
Luna sees how you edit her replies and adapts to your tone over time — with your approval.
Daily summary
Each morning you'll get a short summary and day-plan by email — what happened yesterday and what's coming up today.
SMS confirmation
Customers get automatic SMS when the appointment is booked.
WhatsApp and Instagram DM
Luna answers on all the channels your customers use.
AI phone receptionist
Luna also answers the phone when you're busy.
Early customers get all of this without a price increase when the features launch.
How it works
Ready in under an hour
Sign up
Create an account and tell Luna about your business: tone, prices, opening hours, common questions. Takes 10–15 minutes.
Connect Google
Connect your Google account so Luna can send replies from Gmail and check availability and create appointments in Google Calendar. You can disconnect any time.
Catch the customers
From day one, Luna drafts ready replies that you approve with one click on Telegram or in the app — nothing is sent without your yes. When you're ready, you can let it send the safest replies itself.
Pricing
Early-adopter prices — only for the first 50 businesses
Lock in these prices before we raise them. You keep them for the life of your subscription — even when SMS confirmation and phone reception launch.
Starter
For sole proprietors and small studios
Setup
4 900 kr
2 900 kr
per month
1 490 kr/mo
990 kr/mo
- Up to 200 emails per month
- Norwegian AI that learns your business
- Telegram approval for uncertain replies
- Approval mode — you approve before anything is sent
- Standard onboarding
Pro
For established businesses with steady demand
Setup
9 900 kr
4 900 kr
per month
2 990 kr/mo
1 990 kr/mo
- Up to 800 emails per month
- Everything in Starter, plus:
- Custom tone and personality
- Advanced "Teach Luna more" training
- Conversation insights and reports
- Priority support
Premium
For larger businesses and chains
Setup
19 900 kr
9 900 kr
per month
4 990 kr/mo
3 490 kr/mo
- Unlimited emails
- Everything in Pro, plus:
- Multi-location support
- Custom integrations
- Dedicated account manager
- SLA and 24/7 support
All prices excluding VAT. One-time setup fee, then monthly subscription. No lock-in — switch or stop anytime. Early-adopter prices apply to the first 50 subscribers; after that we return to standard prices.
FAQ
What people ask us most
Luna understands Bokmål, Nynorsk and most dialects. She writes like a human and learns from the examples you give her during onboarding.
Ready to let Luna handle the emails?
Sign up free. You only pay when Luna is up and running for your business.